SWIA Inspection Edinburgh April 2008
- Initial UNISON Response
Resources are the key to decent services
UNISON is happy that the SWIA inspection
report points out some examples of really good practice
in Edinburgh and this is a testament to the dedication
This is borne out by the report's finding
that staff motivation to provide a good service was
high, but morale was low. That low morale comes from
a failure of the Council to recognise the pressures
of the job and a failure to match expectations with
UNISON believes the report is balanced
and comes as no surprise. The report recognises that
staff are hampered by a lack of resources across the
board - that includes children and families and adult
While UNISON agrees that better management
information and better staticstics are needed to monitor
and plan services, It is concerned about too much
emphasis being put on figures and targets and not
enough on direct care.
The report raises the same issues about
Home Care that UNISON has been raising - a lack of
resources, a cutting down of service and services
being removed when service users are not longer 'critical'.
UNISON agrees with the headline recommendations
for improving services. BUT the vast majority of the
recommendations made will depend on more resources.
Some improvements have already started
but our members are still working at high stress levels,
all too often without the tools to do the job. Many
of them are running to stand still within current
resources. They cannot hope to meet the standards
expeced without significant investment.