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UNISON CITY OF EDINBURGH BRANCH

New Children & Families Department
Update Briefing for members

January 2005

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Background

UNISON, like almost every other organisation that responded to the initial consultation, was clear that all the known evidence from inquiries and research showed that the plan to merge Social Work and Education services for children & families in Edinburgh was flawed. The focus should have been on addressing the resource crisis the council had allowed to build up in Social Work.

However, the reality is that the decision was taken. UNISON has therefore tried to reflect its members wish to:-

1. Make best use of the reorganisation to address the problems Social Work has faced in recent years - not least on the resource front.

2. Focus on integration of services for the benefit of children and families, while protecting the important professional specialisms that deliver these services. A key point has been to ensure clear lines of professional supervision, support and accountability and shared decision-making, not least when assessing risk.

3. Try to ensure that the problems apparent in other areas that have similarly reorganised are not repeated. These problems include:-

  • lack of professional leadership (one of the reasons Haringey reversed its merger with Housing)
  • defensive practice leading to more intervention without long term planning - fear of managing assessed risk. Leading to poorer outcomes for children.
  • less regard for the statutory requirement for 'minimum intervention'.
  • loss of social work professional identity with the risk of this affecting standards and ethics.

4. Try to ensure a fair assimilation procedure for staff with clear and strong social work professional representation throughout the structure.

5. Try to ensure that the recommendations from the external audit are fully and properly implemented.

6. Try to ensure that staff are protected throughout the upheaval to allow them to continue to deliver vital services. Avoiding the 'taking the eye off the ball' problem identified by the Laming inquiry.

7. Try to ensure that the commitment to reducing caseloads is maintained and the finance is made available.

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Where we are now

In early January, the final senior management structure and the outline of neighbourhood structures will be presented to the Council and the unions.

We have been in talks with the Council over policies for assigning staff to the new department.

The nominal date for the new department to start functioning as an entity is 1 April 2005.

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The Management Structure

UNISON had serious concerns about the initial structure plans. Our response centred on six main issues:-

  • lack of clear thinking about the statutory Chief Social Work Officer role

  • watering down of professional accountability and supervision. From neighbourhood manager upwards either staff with a social work or education (or indeed other) qualification could fill these roles. What sense does it make to have an educationalist in charge of young peoples homes and child protection - or indeed a social worker in charge of schools?

  • integration for integration's sake, rather than starting with the child and building services from there so that children can access the full range of professional services.

  • a clear indication that there would be few places (if any) for social work staff at higher management level.

  • the key roles and tasks of service managers had not been appreciated or understood

  • The concept of shared decision-making, responsibility and the requirements of professional supervision had not been understood or structured in.

UNISON called for clear lines of professional management for social work staff as required in law via the Chief Social Work Officer role and will be required when the SSSC publishes its code on supervision. Supervision is a key recruitment and retention issue.

We also called for equitable representation of social work managers in the structure.

As the structure stood, UNISON, backed by the Association of Directors of Social Work and the British Association of Social Workers, along with the EIS, believed it would reduce professional leadership and accountability, would not serve children and their families well, and would be structurally unsafe.

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The new structure - no consultation

At the time of writing, a new structure - ostensibly learning from the consultation - is to be put to managers, the Council and the unions.

While UNISON welcomes the ability to be involved at this stage and hopes the structure has benefited from staff input, we are concerned that there appears to be no time for any meaningful consultation. By the time the structure is put to unions and staff, the decisions will have already been taken.

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Assigning to posts - addressing risk of no effective social work management

UNISON and the EIS have had several meetings with management about assimilation to the new Tier 1 and Tier 2 posts in the new department.

We and the Council have a long-standing agreement on organisational reviews which should underpin these issues. However, there is an additional factor in this reorganisation.

Historically gradings of managers in Education have been higher than gradings in Social Work. Therefore, if the matching was made purely on grade, there could be no representation from social work at the top two levels.

We have succeeded in getting agreement that matchings will be made on a tiered basis and on post, content, responsibilities, skills/qualification and job remit, rather than merely grading.

However, at this stage, we are not yet satisfied with the final document and before we can come to any agreement we need to know two obvious things which are so far being withheld from staff and unions:-

1. What the new structure is going to be. An absolute basic before anything can be agreed.

2. What existing posts will qualify for the new tiers. Another absolute basic. We need agreement on this because, without that, it will be very difficult to challenge allocations at a later date.

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The role of child and family centres

UNISON remains very concerned about the future role of this valuable service. The Early Years Review links under-fives services but the ethos of nursery education is different from the needs-based service provided by Child & Family Centres. This service involves therapy, working directly with parents, outreach work and a very strong child protection role directly linked with Practice Teams. This service must be protected and have social work professional leadership. It is currently the main (and often only) protective and preventative service available to Practice Teams.

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Trying to build on the positives.

There are positives in the new plans and UNISON wants to ensure these are recognised and capitalised upon.

  • Opportunity for closer integrated working of all council services for children and families

  • Less bureaucratic boundaries between education and social work

  • Schools taking a wider responsibility for 'pastoral' care in partnership with others.

  • Earlier intervention for children when things start to go wrong.

  • More joint training and better understanding between professionals

  • Opportunity for more resources better targetted towards children and families in need.

  • Opportunity to build more reliable joint working arrangements with health services, police and housing and to protect links with Criminal Justice and Community Care (recognising that the new structure itself breaks some valuable links that will have to be built in a different way).

UNISON also welcomes statements made by the director designate on:-

  • Continued professional support, supervision and decision-making - but this must be reflected in the structures

  • Emphasis on professional development and quality control.

  • A willingness to address the issue of caseloads

  • The need to ensure staff are supported in maintaining the day to day service through this process.

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What happens next?

UNISON will consult members on the final document but we already have a clear mandate on the principles we should be following as outlined above and we will make those points forcibly to the Council.

We hope to arrive at agreement on a broad range of issues but where we consider there to be unfairness to staff or dangers in structural arrangements we will have to be prepared for formal dispute.

The lesson from previous reorganisations is that we must get collective agreement on as many areas as possible. This is far more effective than having to fight individual (and sometimes conflicting) cases at a later date.

UNISON has a key role both in representing and advocating on members' employment interests - but it also has a key role in promoting the professional issues affecting their work.

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Fair treatment for staff

One key issue that must be addressed urgently is the absolute mess surrounding increments, child protection payments and other inequalities of conditions that have so badly affected morale of the last year.

UNISON has been working hard to pick up the pieces from the rushed through measures taken last year. Grievances have been taken and work is continuing. The lesson to the Council is that these issues need to be properly negotiated and agreed and that unilateral action always leads to this kind of problem.

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Branch structures

The Branch has set up 'shadow' stewards committees for the new departments of Children & Families and Health & Social Care. The former brings together stewards from Social Work and Education and the latter has involvement from UNISON Health Service branch leaders.

From April, the old Education and Social Work shop stewards committees will cease and new committees for the new departments set up from existing stewards. Arrangements will be made to ensure fair representation for the different occupational groups. The branch already does this in a number of areas.

The AGM will also be asked to set up a Social Work Forum structure to represent the occupational group's interests across departments and provide a link into the UNISON Scottish Social Work Interest Group and the UK structures.

 

 

 

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