Social Work Reorganisation
Opinion
piece Evening News 27 April 2004 - John Stevenson Branch Secretary
You
never hear about social work until something goes wrong.
As
many politicians admit, it is not a vote-catcher. Who wants to hear about families
in crisis, children at risk, the elderly needing care or people with disabilities
relying on support to keep their independence?
Who wants to
know about the skilled work preparing a child for adoption or about the Social
Worker going home late at night knowing they cannot protect a child because there
is no resource? Who wants to know about children in trouble who never had the
childhood we would all wish for our children?
Who cares about
the residential worker being assaulted or the staff branded as 'useless' because
there is no money for care packages?
Precious few it seems,
until a tragedy hits the headlines. Then Social Workers carry the brunt of blame
while the years of underfunding and lack of respect for the job get off Scott-free.
The
Victoria Climbie Inquiry changed some of that. Lord Laming made it clear that
top managers and politicians who underfunded the service could not escape the
blame.
That may be why there has been such political fall-out
from the O'Brien Inquiry into the tragic death of Caleb Ness, followed by a drive
to be seen to be doing 'something'.
But 'something' is not
good enough. The people social work serves deserve action that learns real lessons.
Edinburgh's reorganisation fails to do this and has again dented the morale of
the people delivering the service - a service that has plummeted from a 16% shortfall
in staff to 32% since O'Brien.
The council leadership must
take responsibility for this. Despite UNISON's calls for 'calm reflection' after
O'Brien, they chose to unfairly lambast staff - who could not answer - before
examining the report in detail.
Just about everyone who has
analysed O'Brien agrees it has many shortcomings and does not compare in credibility
with other recent inquiries into fatalities.
Staff were maligned
on the basis of dubious evidence. The report misunderstood legal and professional
issues and, on no evidence at all, removed Senior Practitioners from the key role
of chairing Child Protection Case Conferences, creating an immediate staffing
crisis.
The council said resources were not a problem but it
cannot deny it knew they were. Three years ago, 500 staff signed a grievance complaining
of lack of staff and lack of fostering and residential placements. They were adamant
the problem was financial, not structural, and the blame had to be shared with
the Scottish Executive.
Councillor Kingsley Thomas joined us
in raising the issues nationally. He delivered a CoSLA task group and this partnership
led minister Cathie Jamieson to announce a review. But locally, the situation
failed to change. The council would not make the funds available.
There
have been changes since O'Brien. But resources remain the sticking point.
There
are still child protection cases without a dedicated social worker. There are
still children who need to come into care with no place to put them. Social Workers
still have to face furious Childrens Hearings when they don't have the resource
to carry out their orders. We still have to refuse packages of care.
That
is not an organisational problem, it is just plain lack of resources.
Social
Workers are not opposed to change. In fact they have driven most of the important
changes in Edinburgh. They are opposed to change that will make their job
and the protection of vulnerable people even harder.
The Scottish
Executive rightly says Social Work must base its strategies on what has been shown
to work, learning from studies and inquiries. We have no problem with that. But
the council seems to.
O'Brien, for all its shortcomings, makes
a robust case for closer working between Community Care, Criminal Justice and
Children & Families staff. Scottish Executive guidance for working with children
and families affected by drugs says the same. Yet these functions will be split
up under the council's plan.
Laming says child protection needs
an overview from a Social Services Department, yet Edinburgh will split it up.
No report even mentions a merger with Education. They do however stress the
need for better links between children's and health services, just as UNISON is
suggesting.
Laming notes that managers in Haringey 'took their
eye off the ball' in childrens services during a reorganisation. Learning the
lessons of the death of Victoria Climbie, the council reversed the merger and
re-instated the Social Services Department. What lessons for Edinburgh?
As
one Haringey councillor put it, "it was too often the case that reorganisations
are done…. rather than actually addressing fundamental challenges facing social
services".
That is the crisis we now face in Edinburgh. We
need a massive injection of resources but we get a reorganisation. We need to
learn the lessons of inquiries and research. Instead we get a political fix.
We
need to build confidence in Social Work. Instead we see an integrated front-line
service ripped apart.
Staff were told they would be listened
to but they were ignored. Also opposing, and also ignored, were the council's
own scrutiny panels, the British Association of Social Workers, the Association
of Directors of Social Work and the Educational Institute of Scotland. Out of
the host of organisations responding, only two local groups noted any support.
UNISON supports change, but positive change based on the real
lessons. Months ago we outlined a nine-point plan based on those lessons and the
knowledge of the people doing the job. This would make fundamental improvements
and build better joint working with other agencies, while retaining the specialisms
needed to deliver the best services to people. There has been no debate with us
on this.
Even at this late stage, the council can put its plans
on hold and engage with us and all the other stakeholders on change that really
will protect children, and really will provide a better deal for the thousands
relying on social work services.
John Stevenson
Branch
Secretary UNISON City of Edinburgh Branch and practising Social
Worker
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